Hi Francine, The metal dice are packaged that way to prevent the dice from damaging themselves in transit. If sharp metal dice are packed together without protection, they may scratch, chip, or dent each other which usually results in the set being thrown away which is more wasteful of materials than using the little baggies. It's the lesser of 2 evils. The dice are typically rolled separately but minor cosmetic damage can occur if packaged together for extended periods of time. Packages placed in the care of the "post office" for 4-6 week long trips (for international orders) can put a lot of stress on the packaging and dice sets.
If you have any questions, please drop us a line with your question.
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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
To start a return, you can contact us at sales@dnddice.com. When your return is approved, we’ll give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted if a note with your name, order number, and instructions are not provided.
You can always contact us for any return questions at sales@dnddice.com.
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